There is an easy solution to this problem, switch to our free version that will remain free, the WP Mobile Detector.

And if you need any support, feel free to send an email to support[at]websitez[dot]com.

WPTouch’s mobile detection capability is lacking. Compared to all of the available mobile plugins, it is by far one of the worst when it comes to providing a universal mobile experience.

I am baffled as to how such a plugin can have over 1.5 million downloads.

It boils down to this, they created a pretty theme that looks great on advanced smart phones all-the-while giving the website owner a utility to control the look and feel of the theme. That coupled with the fact that they were one of the first to release a mobile plugin means they aligned themselves perfectly in an industry that is new enough that most people don’t realize what is important in a mobile plugin.

It is like building a community center far out in the country. A few people get to enjoy it, but building it in a well-populated area would be smarter.

Unfortunately for thousands of WordPress blog owners, the WPTouch plugin is and has been a “Most Popular” download on the home page of the WordPress Plugins page for months now. Because of this, they may not find other mobile plugins that provide a much better user experience.

You can’t really blame WPTouch though, they do not claim to do anything that the plugin cannot. It does everything they claim it will. It is unfortunately the fault of thousands of WordPress blog owners who do not understand the importance of a mobile plugin that can detect and give a great user experience to thousands of mobile devices, instead of 20-30.

As mobile plugins trend upwards and WordPress blog owners education themselves as to the importance of catering to all mobile devices, WPTouch will either have to adapt or fall to the wayside.