Last revised: December 5th, 2022

WHO WE ARE

Joshua Eric LLC (hereinafter “WebsiteZ”, “we”, “us”, or “our”) is a website analytics and advertising technology company specialized in B2B marketing and lead generation, located in San Diego, CA.

GENERAL

WebsiteZ has developed and provides a tracking script (the “Tracking Script”), which collects data from visitors to a customers website that, when integrated on the website, identifies company-related visitors to the customer’s website (the “Services”). The Services are accessible through “www.websitez.com” (the “Website”).

We offer our Services as processors to our customers, but as we improve our Services, we process personal data as controllers. This, and our other activities as controllers, are described in this Privacy Policy.

We process personal data under this Privacy Policy and in accordance with applicable legislation, including the California Consumer Privacy Act and other applicable data protection laws. Our objective is to maintain a high level of protection for personal privacy.

1. WHY AND HOW DO WE PROCESS PERSONAL DATA

WEBSITEZ DATABASE

When we offer our Services, our customers are data controllers and responsible for any personal data processing involved in the provision of these services. We process personal data on the customer’s behalf and upon their instructions. Please, see our customer’s own privacy policies regarding the personal data processed by our customers.

As we continuously improve the functionality of our Services, we are the controller for the processing of personal data in relation to the improvement of our Services.

The data processed is the IP-address from which you visited our customer´s website, and technical information that enables us to tell different visitors apart that are originating from the same IP-address (cookies). In some cases, the IP-address and the company it is matched with may constitute personal data – for instance when it comes to sole traders – as it would allow for the identification of the visitor.

Our purpose for processing Personal Data is that it enables us to improve our Services by adding data to our database.

The legal ground for this is to pursue our legitimate interest to improve our Services. You may at any time contact us for more information regarding this legal ground and the balancing of interest that we have done.

PROVIDING THE SERVICE, AND THERETO CONNECTED FUNCTIONS

The data processed is your contact and account details, along with technical data regarding your account, if applicable.

Our purpose is to help with services and customer support you request, troubleshoot problems, and at times resolve disputes and collect fees.

The legal ground is our legitimate interest to provide the services to the company you represent.

WEBSITE

When you are visiting our Website, we gather non-personal data such as browser version, operating system version, IP-address (if there is not a match with a company IP-address, it is deleted), cookie information, time stamps (time page accessed as well as time spent per web page), and clickstream information (for example, which pages have been viewed and for how long). WebsiteZ automatically receives and records such information on our server logs from your browser. We use this information to verify information and to enhance and optimize personalized offers to our customers and users.

CONTACT VIA THE WEBSITE

In certain sections of our Website, WebsiteZ may invite you to contact us to pose questions, request information, or complete a registration form. We may ask you to supply Personal Data in order to register before allowing you access certain parts of our Website. We may also collect Personal Data when you use certain Services, through the use of our Website, or when you enter promotions or contests offered by WebsiteZ.

The personal data processed is your work email, first and last name, company, and role. Also, the email address to guests you invite to demonstrations are processed.

Our purpose with processing the personal data is to provide you with services you have requested, such as e-book downloads, scheduling demonstrations of our services, setting up trial accounts, or subscriptions to our knowledge resources.

The legal ground for our processing of personal data as per the above purpose is to either fulfill a contract with you (e.g. to provide you with an e-book) or to take steps at your request to enter into a contract (e.g. when you request a trial account).

The personal data collected via the Website may also be processed as described below, under marketing.

MARKETING

We do not sell nor rent the personal information from use of our Website to third parties for their marketing purposes. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize the services provided to you.

Furthermore, in addition to using the information provided directly to us via our Website, we may collect Lead Contact Data (as defined below) regarding representatives of companies which have visited our Website, in order to contact such representatives to introduce WebsiteZ and our services. If we have collected professional contact details about you, we will notify you of this when we contact you.

The personal data processed is the name, employer, title/position, professional email address and job telephone number, of individuals employed by prospective customers (“Lead Contact Data”).

Our Purpose for processing Lead Contact Data is to contact representatives of companies which WebsiteZ deems as potential customers to WebsiteZ, to inform them of WebsiteZ's services and offer trials, demonstrations, discounts, and similar.

The legal ground for this is WebsiteZ's legitimate interest to market its services and gain new customers.

Our assessment is that the processing of Lead Contact Data for the purposes and legitimate interests above can be exercised without being overridden by the interests or fundamental rights and freedoms of our website visitors. Please contact us if you would like to know more about our assessment.

OUR RIGHTS

We may also process personal data as required to help detect and prevent prohibited or illegal acts, respond to legal matters or requests from authorities, enforce our policies or to protect individual rights, property, or safety. Such processing is based on our legitimate interest to safeguard our company, or if applicable, our obligation to comply with mandatory laws. We may also process personal data when it is necessary for the establishment, exercise or defense of legal claims.

2. RETENTION

We will process and store your personal data as long as necessary in relation to the purposes for which the information was collected. The personal data will be processed and stored as follows:

The Lead Contact Data is used to contact the representative as soon as possible (in no case longer than five (5) business days after obtaining the Lead Contact Data pertaining to the representative), upon which the representative is notified of the processing. If the representative is not interested in WebsiteZ's services, the Lead Contact Data is deleted. If the representative does not respond, the Lead Contact Data is deleted within thirty (30) days of its collection.

Other contact details used to manage a customer relationship will be deleted upon customer’s request after the customer’s subscription to our Services has ended. WebsiteZ may be required to store some information in order to comply with applicable laws, such as but not limited to laws on bookkeeping.

Our database is regularly checked for data relating to sole proprietors and similar actors which can be identified with the data in the database. If such data is found, it is deleted as it is encountered.

In case of disputes or matters with courts or authorities, we will store the data for the duration of the matter at hand, and then for a period of ten years after that.

3. COOKIES AND WEB BEACONS

We employ cookies on our Website in order for our server to recognize a returning visitor as a unique user. Cookies are small text files that your browser stores on your hard disk that allow us to remember you; cookies cannot access, read, or modify any other data on a computer. The cookies we place are readable only by us. All web browsers offer the option to refuse any cookie. If you refuse WebsiteZ cookies, you may need to re-enter certain information each time you visit our Website and we may not be able to customize our Website’s features according to your preferences. You may also delete cookies manually from your hard drive.

The cookies we place contain identifiers that may be linked to certain non-personal data described in this Privacy Policy, as well as certain non-personal data advertising IDs from third parties.

We also use the Tracking Script on our Website, which utilizes cookies and web beacons, such as invisible tracking pixels, to help us better serve you and to provide targeted advertising we place on third party.

We store personal data regarding cookies for twenty-four (24) months.

OPTING OUT OF COOKIE-BASED ADVERTISING

We try hard to make our advertising more relevant to you, but if you would rather optout of seeing personalized ads from WebsiteZ and WebsiteZ's customers utilizing WebsiteZ's cookies, please contact support@websitez.com. If you opt out, you will still see ads from us and our customers, but they will not be tailored based on information that may have otherwise been associated with an WebsiteZ cookie stored on your computer.

Please note that our opt-out requires that we are able to set an opt-out cookie in your browser.

Some browsers have incorporated “Do Not Track” (DNT) features. As there is not yet a common understanding of how to interpret the DNT signal, we currently do not respond to browser DNT signals on our Website or on third party sites that use the Tracking Script.

4. OUR DISCLOSURE OF YOUR INFORMATION

WebsiteZ transfers the Lead Contact Data to its systems for managing sales processes, which are provided by third parties processing personal data on behalf of WebsiteZ.

We may also disclose your information:

• as required to respond to legal matters, enforce our policies or protect individual rights, property, or safety;
• to employees and agents of WebsiteZ in order to help detect and prevent prohibited or illegal acts;
• to service providers under contract who help with our business operations;
• to other third parties to whom you explicitly ask us to send your information;
• to those serving apparently valid subpoenas; and
• to other business entities, should we plan to merge with, or be acquired by, that business entity.
• Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information except when we believe in good faith, that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

5. SECURITY

Your information is stored on servers located in the United States. We treat data as an asset that must be protected and use certain tools (including, but not limited to, encryption, passwords and physical security) to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we take reasonable steps to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

ACCOUNT PROTECTION

Your password is the key to your account. We recommend the use of unique numbers, letters, and special characters in combination and that you do not disclose your WebsiteZ password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

5. PHISHING

In order to protect yourself from third parties unlawfully seeking your personal information through email that appears to be from WebsiteZ, you should never provide any personal information directly in response to an email you believe you have received from us. Rather, you should always close any such email, open your browser, log directly into the WebsiteZ Website and change, update, or modify any such personal information only using our Website. In the event that you believe that you have received a request for personal information in an email message that is made to appear that it was sent by us, please inform us immediately at support@websitez.com.

6. YOUR RIGHTS

EUROPEAN DATA PROTECTION RIGHTS

If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data:

• You may request access to, and correction or erasure of, personal information
• If automated processing of your personal data is based on a contract with you or your consent, you have certain rights to data portability
• If the processing of personal information is based on your consent, you have a right to withdraw consent at any time for future processing
• You have a right to object to, or obtain a restriction of, the processing of personal information under certain circumstances.

To make such requests, contact us by email at the address below. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (“CCPA”), provides California residents with the following rights:

Right to Know and Right to Delete

You may request a copy of the personal information we have collected, used, disclosed, and sold about you over the past twelve (12) months. We identify the categories of personal information we collect, the purposes for collection, the sources of personal information, and any information disclosed and shared in this Privacy Statement. You may also request that we delete certain personal information we have about you. You may “request to know” or “request to delete” your personal information by contacting us at privacy@websitez.com. Please know that any such request is subject to our ability to verify your identity and any exceptions provided under applicable laws.

Right to Opt-Out

As discussed in this Privacy Statement, our advertising and analytics providers may collect your IP address, cookie ID, and mobile ID when you use our websites, and such vendors may further share your information to provide similar advertising or analytics services to their other customers. Websitez does not generally sell information as the terms “sale” or “sell” are traditionally understood. However, making a California resident’s personal information (including IP addresses, cookies IDs, and mobile IDs) available to third parties as described above may broadly be considered a “sale” under the CCPA. You can opt-out of third party tracking on our websites as described in our Cookie Notice.